Refund and Returns Policy: If you are not satisfied with your hardware purchase, contact us at support@dimensionmax.com within 30 days of delivery.
- Items must be returned in original condition with included accessories.
- Return authorization may be required before sending hardware back.
- Refunds are issued to the original payment method after inspection.
- Subscription or service activation fees, if already used, may be non-refundable.
If your item arrives damaged or defective, contact us promptly with photos and your order number so we can resolve the issue.