This Privacy Policy explains how Dimension Max LLC collects, uses, and protects information when you visit dimensionmax.com, place an order, or contact us.
Business Information
Business Name:
Dimension Max LLC
Business Address:
884 Queen City Cres
Apex, NC 27523
United States
Customer Support Email:
support@dimensionmax.com
Information We Collect
We may collect the following types of information:
- Contact information, such as name, email address, phone number, billing address, and shipping address
- Order information, such as products purchased, order number, payment status, shipping method, and tracking information
- Payment information processed by third-party payment providers
- Account information if you create an account on our website
- Customer support messages and related information
- Website usage information, such as browser type, device type, IP address, pages visited, referral source, and cookies
Payment Information
Payments are processed through third-party payment processors.
Dimension Max LLC does not store full credit card numbers on our website.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
How We Use Information
We may use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions and return requests
- Help with product activation and service plan questions
- Improve our website, products, and services
- Prevent fraud, abuse, and unauthorized transactions
- Comply with legal, tax, accounting, and regulatory obligations
GPS Tracking and Service Information
Some products sold by Dimension Max LLC may require a service plan for real-time GPS tracking, location history, geo-fence alerts, and app access.
If you activate a GPS tracking service, location data and service-related information may be processed through the applicable tracking platform or service provider.
Dimension Max LLC does not use GPS tracking products to monitor customers without authorization.
Customers are responsible for using GPS tracking products legally and obtaining any required consent.
Cookies and Website Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and support advertising or remarketing.
You can control cookies through your browser settings.
Disabling cookies may affect some website features.
How We Share Information
We may share necessary information with:
- Payment processors to process transactions
- Shipping carriers to deliver orders
- Website hosting and technology providers
- Customer support and email service providers
- Fraud prevention and security providers
- Legal, tax, or regulatory authorities when required by law
We do not sell customers’ personal information.
Data Retention
We keep personal information only as long as necessary for business, legal, tax, accounting, security, and customer support purposes.
Order records may be retained as required by applicable laws and business recordkeeping needs.
Data Security
We use reasonable technical and organizational measures to help protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access, correction, or deletion of your personal information, subject to legal and business requirements.
You may also unsubscribe from marketing emails if we send them.
Third-Party Links
Our website may contain links to third-party websites, apps, or services.
We are not responsible for the privacy practices, content, or policies of third-party websites or services.
Children’s Privacy
Our website and products are not intended for children under 13.
We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact:
Dimension Max LLC
884 Queen City Cres
Apex, NC 27523
United States
Email:
support@dimensionmax.com